Privacy Policy

Who we are

Our website address is:

Willow Tree is owned by Sarah McAuley  C.Psychologist. P.S.I and she is conscious of the sensitive nature of the work and service she provides and abides by General Data Protection Regulations and ensures the protection and security of any personal data that Willow Tree holds.

By visiting this website, you are accepting the terms of this Website Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

Types of Information Collected

We retain two types of information:

Personal Data

This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone number, birth date and billing and credit card information. Such information is only collected from you if you voluntarily submit it to us.

Non-Personal Data

Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.


This website uses “cookie” technology. A cookie is a little piece of text stored by the browser on your computer, at the request of our server. We may use cookies to deliver content specific to your interests and to save your personal preferences so you do not have to re-enter them each time you connect to our website.

Who we share your data with

We will not disclose your Personal Data to third parties unless you have consented to this disclosure

We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You may inform us of any changes in your Personal Data, and in accordance with our obligations under the General Data Protection Regulation (GDPR) we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please email us at Any such data subject requests may be subject to the prescribed fee.

Changes to the Website Privacy Policy

Any changes to this Website Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.

GDPR at the Clinic

I am committed to protecting your privacy and security. Please read carefully so that you are aware of the steps I take to protect your privacy, what information I collect and how I use it. By engaging with Willow Tree you are accepting the terms of my privacy statement.

What Data I collect?

Willow Tree collects basic personal information in the service of its primary task which is to match a client seeking therapy to that of the therapist. Personal information I hold may include some or all of the following: name, address, telephone number , date of birth , email contact and any other data that was provided at the point of scheduling the initial consultation. This information is maintained on a secure password protected database ( on an encrypted PC) along with a single piece of special category data i.e reason for referral.

Willow Tree does not hold records of notes of the therapy sessions that are carried out between clients and therapists who are independent practitioners in their own clinical settings.

Why we will collect it?

​The personal  information data collected is primarily used to enable onward referral to an appropriate therapist.
Willow Tree also uses some of the data which will be treated with the utmost confidentiality and only used for quantitative analysis for the purpose of auditing referrals in any one year, Number of males/females, sources of referrals number of referrals presenting with particular issues e.g Child anxiety , Adolescent issues. Workplace stress or relationship issues etc.

How long do I keep it ?

Personal data in paper form is kept for 1 year and thereafter is securely shredded. Personal data in electronic form is held in a database for 5 years and then securely deleted.

Your rights in relation to your personal data

You have a right to request access to the personal information that I hold about you by making a ‘’ subject access request’’ If you believe that any of your personal information is inaccurate or incomplete, you have a right to request that I correct or complete your personal information.
You have a right to request that I restrict the processing of your personal information for specific purposes.
If you wish me to delete your personal information , you may request that I do so.

Sharing your data:

The data collected is used to enable onward referral to an appropriate therapist.
The therapist you are referred on to will also have GDPR  policies , procedures and practices in place.